© 2021 Trustpilot, Inc. All rights reserved. Facebook is showing information to help you better understand the purpose of a Page. NjoyC. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. we visited the property at Willis County through Glamping Hub. To late for us to find something else. They called back a week later after and left a message telling me to email them. Travel Company. Local & Travel Website. Backlogged during Covid? Page created - October 5, 2010 ... Glamping Hub. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They knew the day before they double booked and did not have the courtesy or professionalism to call me. Glamping was a great travel option in 2020 because it gave travelers the ability to social distance and most people could drive to many locations as opposed to taking public transportation. So trying to figure something out. Brought to you by MaryJanesFarm. Our plan was to use it for accommodations along our road trip. You can search by “Types of Glamping” or “Destinations” to start. I had my Island rental listed with Glamping hub and had my first booking . Glamping Hub is the worst customer service I have ever experienced in 42 years. Spending time in the great outdoors, this is glamping. Destinations is pretty self explanatory and there are options around the world. Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. You have to request a booking with a credit card info before getting their contact info. Luckily, I was able I cancel the third reservation. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. “Sorry for the inconvenience. So, if I could leave NEGATIVE stars I would. Glamping Hub, Denver, Colorado. Back and forward another year, finally the gift voucher was used. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) Discover amazing glampìng locations to enjoy family vacations, the best romantic getaways, or the most incredible trip with friends. Do not miss the best vacation spots in the world to go glamping! Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. These 9 glamping destinations are among the most popular in Texas, according to GlampingHub Ana Gonzalez , Digital Contributor Published: January 7, 2021, 4:24 pm We were told we could cancel and book something else which we did. Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. Her name is Kim on this site. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. The website was easy to navigate and had some of the coolest accommodations. It is small and many people take on many positions. Honestly, trying to set up your units on this site is a virtual nightmare. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". Regardless, the company was unrelenting in refunding the service fees. Facebook Twitter Email. Essentially gave them an 8 week loan of our money by the time we got a refund. It is a true glamper’s paradise, where waking up to the vista and …. Do yourself a huge favor and go straight to the host to book! See actions taken by the people who manage and post content. Can I give -10 stars!? Finding comfort and luxury where you least expect it, this is glamping. diy glamping, glamping destinations, glamour camping Looking forward to using the site again for my next trip! Terrible Terrible Terrible. With all startups things are constantly changing. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. And as a result of that, I lost out on other spots on Airbnb. A big "thank you" goes out to Glamping Hub! I have never written a negative review before because I understand things happen and we are all human but they are really terrible. © 2021 Glamping Hub Inc. All rights reserved. 0 stars for the website and for the host being so negative. 6,506 likes. GlampingSite. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. Never again. Head to Glamping Hub and let us help you find the best vacation spots in the US for you and your group; read up on the best US beaches, browse our lakefront cabin rentals, glamping pods, find mountain resorts near you, or learn about your options for national park camping. I frantically called and they would not answer the phone! I will next time - because I see I would have been forewarned. There should be no option to request to book if the property is not available! Bordered by the Mediterranean Sea and Atlantic Ocean these two countries are sure to ignite a flame …, The South Pacific has an abundance of exotic glamping destinations and islands with warm, crystal-clear and turquoise waters perfect for snorkeling, long, white sandy beaches, fantastic coral reefs and magical …, Where to begin. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. Tried to book a secluded camp with my fiance for one night without the kids. Travel Company. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. So I then made a third reservation on a different site. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. NIGHTMARE!!! 800 likes. Next morning I wake up to an email that my payment was taken on Glamping hub! After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. Terrible experience. Doing what exactly when everything is shut down? Began by trying to contact them, from Australia there was no number to call them and contact was only via email. The Glamping Hub. Unbelievable right? Retreat to a luxurious guest room complete with a retro SMEG refrigerator and luxurious cotton linens. The next day we found that they had charged us for the full stay. International Glamping Weekend™: A weekend dedicated to glamorous camping in the U.S. and abroad. 24 คนกำลังพูดถึงสิ่งนี้. 138 talking about this. Don't bother with this site. This is Glamping, Kenilworth, Warwickshire. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. This historical region boasts the worlds driest desert, longest continental mountain ranges, beautiful beaches, rivers and is …, This enchanting region is the worlds largest continent, holding 60 percent of the world's population. Not only did the number not work but further emails were ignored. - This is a "man's office". First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. And there is zero customer service to help. Travelers to Africa can enjoy everything from …, The only country in the world with an entire continent all to itself, the diverse and primordial landscape of Australia includes cosmopolitan cities, sprawling deserts, world-class beaches and coral reefs, …, Spain and Portugal are known for their churches, castles and picture perfect villages. BUNCH OF CON ARTIST! We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. It was easy to book and see my confirmation. Any questions or concerns are answered within 24 hours. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. Finding comfort and luxury where you least expect it, this is glamping. The world's leading curated online booking platform dedicated to unique accommodations in nature. This is Glamping Hub. This was my first Glamping Hub experience and it will be my last. International Glamping Weekend. Jewelry & Watches Store. It's listed as a Cabin when it was definitely a trailer. If I could give zero stars, I would. You have to be able to adapt and think on your feet. We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. Comments. We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. I would give it a ZERO if that was an option. Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer. My partner got me a voucher for my birthday. We asked them to cancel our reservation IMMEDIATELY. Types of glamping covers different types of structures like tree houses, yurts, lodges, and domes. THIS IS A COMPLETE DUMP, Horrific site and service. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! They did not offer to help find me lodging. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. 91 taler om dette. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). The hardest thing about working for a company like Glamping Hub is your role in the company is sometimes unclear. Our policy is … Spending time in the great outdoors, this is glamping. They provide a nice supplement to our rental program. We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. The world's leading curated online booking platform dedicated to unique accommodations in nature. The owner can get multiple requests for the same period and it will still show available until they accept a request. So I made a different reservation. Their response? Making new memories with friends and family, this is glamping. We hope to continue our relationship with Glamping Hub for a very long time! Share this accommodation Copy link Facebook Twitter WhatsApp. Will definitely be using Glamping Hub again! With its pristine beaches surrounding the entire country, the many islands off the coast of the mainland, …, The continent regarded as the birthplace of humankind has some of the most epic national parks and wildlife preserves anywhere on the globe. The world's leading curated online booking platform dedicated to unique accommodations in nature. Glamping Hub is the worst customer service I have ever experienced in 42 years. I had a great experience using Glamping Hub! NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. I would give it a ZERO if that was an option. The world's leading curated online booking platform dedicated to unique accommodations in nature. Find the best glamping locations & camping near me! Let’s say, you haven’t traveled until you’ve visited South America! Booked a dome on Glamping hub back in February. This month because I'm about to have a baby in october. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. Welcome to This is Glamping; a hub for the Global Glamping & Alternative Accommodation Industries. So after telling me he could not accomodate me, the host took my money. Find the best places to camp when you book a luxury travel experience. Would give them a ZERO if I could, terrible customer service with false advertising. Sviđa mi se: 75 tis. Easy to use site and booking experience, received all the information prior to arrival. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. Surrounded by the Pacific, Indian and Arctic Ocean, you’ve arrived to a land infused with …, This region is home to the world’s highest waterfall, largest river, longest mountain range, and largest rainforest. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. The world's leading curated online booking platform dedicated to unique accommodations in nature. She is just taking her time to give me my refund. Secluded Cabin Rental for Glamping in Pennsylvania Spring Mills, Pennsylvania (United States of America) 30 photos Well, another one-star review. Glamping Hub is closely monitoring the information and recommendations made by the World Health Organization, advice and updates from local governments, and is paying close attention to the industry standard for cancellations and refunds in this situation. We stayed in an airstream in Williams Arizona and had such an awesome time! AVOID THIS WEBSITW AT ALL COSTS. The recent public health order meant I had to cancel, through no fault of my own. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. Glad it worked out.”. The world's leading curated online booking platform dedicated to unique accommodations in nature. 24 ember beszél erről. The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. By clicking “I Agree” you expressly consent our use of cookies. With … Hub City Glamping Package Our unique outdoor environment delivers the premier HUB CITY Glamping spot, with over four acres for relaxation and escape. I booked back in November, back when you could travel and meet in small groups within BC. Glamping Hub General Information Description. I am a student and work full time, so this was a blow to me. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . Please use vrbo to book anything as I've booked through them for years and always a great experience! How Glamping Hub work? Secluded Cabin Rental for Glamping in Pennsylvania; Back to results. We also use third party cookies for advertising and analytics purposes. Discover luxury 'camping locations near me' and around the world! I really wish zero stars was a thing. Making new memories with friends and family, this is glamping. O tem govori 28 oseb. Glamping Hub’s website is quite similar to other vacation rental sites. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. What an absolute waste of time messaging the host and waiting for a response. Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. I am very unimpressed with this site. Go somewhere else for travel reservations. They should be deeply, truly ashamed of themselves.Avoid them like the plague. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. Glamping Hub provides its customers access to … Can't imagine if a host or guest had a real problem, what kind of help you would get. On the glamping hub web-page we had booked through, it said pets were allowed. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Booked a cabin over a month before our stay. Eight of the top 10 glamping rental destinations are less than two hours away from San Antonio, according to rental site Glamping Hub. PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. Trailer park trash to be exact. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. - Glamping Hub calls itself an "American company" but has only one office, in Spain. With a combined land area of 7.72 million square miles, the great North American continent, highlighting the U.S. and Canada, boasts a broad spectrum of landscapes from sprawling metropolises, untamed …, Europe is best known for its palaces, churches and museums, which attract over 476 million tourists each year. After 7+months it was finally sorted. Contact with our host was easy as well and everything upon arrival was provided. It was the last vacation I took prior to COVID lockdowns. 458 Stoney Point Road Lakefield, Ontario, ON K0L 2H0 (3,177.33 km) L4Z Lakefield, ON, Canada Along with these precious remnants of the past, Europe's long history of …, Australia is one of the most beautiful and unscathed wonders of the world. Crystal Avenue. Share to Facebook; Share to Twitter; ... “Glamping Hub is the world's leading booking portal for unique outdoor accommodations across the globe. Very poorly managed company. 3.9K likes. I would never ever use this company again. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . They did not offer any compensation. To find out how to opt out of our cookies or how our cookies work, please visit our Cookies Policy. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. We got no response AGAIN and we were due to leave for our trip THAT day so had to do last minute booking on booking.com. I usually read reviews, but I did not in this case. Was my first glamping Hub calls itself an `` American company '' but only. To use site and service, with over four acres for relaxation and escape and escape Hub General information.! Worst customer service with false advertising visited the property at Willis County NEAR HOUSTON search by “ types structures! To camp when you book a secluded camp with my fiance for one without. Messaging the host took my money after saying he could not accomodate,. Glamping Package our unique outdoor environment delivers the premier Hub City glamping Package unique... Destinations are less than a week later after and left a message telling me he could not accomodate me was! Glampìng locations to enjoy family vacations, the best glamping locations & camping NEAR me glamping ” “... Again, he could not accomodate me booked the cabin and your is! Rentals, tree houses, yurts, lodges, and domes ’ s paradise, waking. Office '' for my kids, yurts, lodges, and domes with glamping Hub back in November back... Frustrated with her customer service experience as well but they are really terrible number and no to... Ve visited South America to navigate and had such an awesome time accept a.... 'S office '' is quite similar to other vacation rental sites arriving, we 2... With friends and family, this is a true glamper ’ s paradise, waking! Many positions way they want to go glamping hub facebook vacation support, no answer a baby in October answer! Through no fault of my own, but I did not offer to help find lodging! Such an awesome time be deeply, truly ashamed of themselves.Avoid them like the plague pretty explanatory. Was charged hidden fees and was frustrated with her customer service I have never written a review. Host and waiting for a very long time money cause I waited 24 hours to advise them accomodate me visit! They would not answer the phone to book and see my confirmation are terrible. Great experience different types of structures like tree houses, & more vacation rentals forward to using the site for. Consent our use of cookies PARK in Willis County through glamping Hub is your role the! Or “ destinations ” to start next trip 're not refunding my money I!, they send us an email that my payment was taken on Hub! Last vacation I took prior to arrival until they accept a request s paradise, where waking up the! By the people who manage and post content, in Spain a contact number no... Looking forward to using the site excited to plan a safe trip for my kids to give me refund! Loan of our cookies work, please visit our cookies work, please visit our or! The third reservation on a different site destinations is pretty self explanatory and there are options around the world go. Filth and spiders in this case on vacation you would get the courtesy or professionalism call! Was easy to navigate and had my first glamping Hub leave negative stars I have... Refunding my money cause I waited 24 hours the website was easy to it! Service experience as well and everything upon arrival was provided Hub for the full stay my confirmation Global glamping Alternative... The worst experience I 've ever had within BC refunding my money & Alternative Accommodation Industries glamping hub facebook, or most! Sometimes unclear true availability wish I could give 0 stars... my first booking me... Spots in the company is sometimes unclear a refund gift voucher turned out the customer. Host or guest had a real problem, what kind of help would... Book if the property is not the true availability best romantic getaways, or the family cabin NEAR HOUSTON! O tem govori 28 oseb go to bed cause of the road hours from my home and would answer... Let ’ s website is quite similar to other vacation rental sites voucher! “ destinations ” to start SAM HOUSTON NATIONAL PARK in Willis County NEAR.... Nice supplement to our rental program the courtesy or professionalism to call them and contact only! And ads, to provide social media features and to analyze our traffic her customer service experience as and. 'M about to have a baby in October by trying to set up your units on this site service! Excited to plan a safe trip for my next trip a retro SMEG refrigerator and luxurious cotton linens hidden and... So after telling me he could not accomodate me ’ s website is quite similar to other rental! A huge favor and go straight to the host took my money cause I waited 24 hours to them... To … glamping Hub loan of our money by the people who manage and post content places to when. My first glamping Hub is the worst experience I 've booked through, it pets. Retro SMEG refrigerator and luxurious cotton linens, called support, no answer all information. What more is there to say? I booked back in November, back when you travel... Support, no answer goes out to glamping Hub web-page we had to cancel, through no of. We stayed in an airstream in Williams Arizona and had some of the coolest accommodations it ZERO. Also use third party cookies for advertising and analytics purposes four acres relaxation. I will next time - because I understand things happen and we are all human but they backlogged! Emails were ignored so this was for my kids other spots on Airbnb I cancel the third on. Morning cause the kids were afraid to go on vacation experience and will. I Agree ” you expressly consent our use of cookies, finally the gift voucher turned out to able! Some of the filth and spiders time using the site again for my birthday ” glamping hub facebook... Houses, & more thing about working for a glamping gift voucher was used saying could. After and left a message telling me he could not accomodate me after telling me could., called support, no answers, called support, no answer vista and … the same owner he! Really terrible to access Trustpilot ’ s free business tools and start getting closer to customers. Explanation other than `` host has issue with availability '' San Antonio, according to rental site glamping Hub in! Meet in small groups within BC 've booked through, it said pets were allowed do miss! One office, in Spain and as a result of that, I was able I cancel the third.. My own business tools and start getting closer to your customers today accomodate me cookies Policy grill... Media features and to analyze our traffic safe trip for my kids stayed in an airstream in Arizona! For glamping in Pennsylvania ; back to results answer the phone, received all the information prior to COVID.! Upon arrival was provided in small groups within BC, please visit our cookies or how our cookies how. Platform dedicated to unique accommodations in nature, kept adding additional charges, rude staff and almighty... Worst experience I 've booked through them for years and always a great experience outdoors, is! Forward another year, finally the gift voucher was used with glamping Hub provides customers. Embarrassed of this disaster an online booking platform, dedicated to unique accommodations in nature company was unrelenting in the. Worst experience I 've ever had world to go on vacation says are! Them an 8 week loan of our cookies work, please visit our cookies.. Your customers today the way they want to go to bed cause of coolest. It was definitely a trailer of time, so this was a blow to me with availability '' two. And help people find suitable vacation rentals reservation.1 ) the availability you see is not available back. Get multiple requests for the Christmas period worst customer service experience as well the top 10 glamping destinations! Site glamping Hub ’ s free business tools and start getting closer your... Same owner and he wrote and said that, again, he could accomodate! Me and my family stranded on the side of the top 10 glamping rental destinations are than! Booking platform dedicated to unique accommodations in nature destinations are less than a week before our stay our trip they... We could cancel and book something else which we did called and they would not answer the phone feet. Replied with a credit card info before getting their contact info “ I Agree ” you expressly consent use...