Buffet was really good too with variety everynight and fresh food! They agreed and removed the steak. From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. ¡Coupon Available!It applies when your payment. Claim your listing for free to respond to reviews, update your profile and much more. Royalton Riviera Cancun is an accommodation in Quintana Roo. © Viajes Beda S.A. de C.V. 1984 - 2021. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. Whether celebrating birthdays, a college reunion or just the two of you, personalize your holiday by choosing from the list of celebrations below. I would book your reservations ahead of time instead of daily. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. It was a corner room, with a private pool, over looking the Hideaway pool. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Thank you again for your visit at our Resort and hoping to receive you in the future. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. New Yrs eve dinner was a cluster cause no one knew what then menu was. We stayed in the adult only side. It is important that guest are notified of all of these things so they can have a better overall experience. Staff was friendly and spoke good English. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Riviera Cancun, Mexico Ok all inclusive. The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya.A hotel within a hotel, this 343-room boutique resort is a tranquil oasis that boasts an All-In Luxury® concept and prides itself on being a relaxing, private and kids-free haven within the expansive Royalton Complex. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. The staff is always great. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. I was taken to my room by a bell man who never showed me where any of the restaurants were. It is a great pleasure to read, that we could exceed your expectations. Butler service in Diamond Club was worth it!! Rooms were clean and were in great shape. We are thrilled to learn that you have been pampered by our team. Bartender told me they were not allowed to make them cause to many people were there. The resort was nice and always clean. You sure didn't give me a break on my price. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. So with so many other all inclusives out there I will not be returning or recommending to my friends. View on a Map TripAdvisor Traveler Rating Based on 14609 reviews. Saul Esquivel became our highlight waiter in the Diamond Club session. Which room amenities are available at Hideaway At Royalton Riviera Cancun? Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. Please see our partners for more details. The Hideaway at Royalton Riviera Cancun is located in Benito Juárez, Mexico, about 11 miles south of Cancun International Airport. Spa services were expensive Overall super experience!! Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Illegal dug activities take place on site by staff. A total waste of your money. Hideaway At Royalton Riviera Cancun: Disappointment! Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? When checking out they seem to not really care to much about it. But on Monday it was back to 25% capacity so management decided to shut half of them down . The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. I would go back just to see some of the staff, all in all it turned out to be a good New Year. I loved the shower! What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. *20 miles from the El Rey archeological site On New Years the place was at least 75% capacity and all diners were open. Room was impeccable everytime with two jacuzzis. It seems as though my skin color was not white enough for him to care about making sure our needs were met. We do hope that we will have an opportunity to come back and you will visit us again. Taxes and fees that are shown are estimates only. Hotel? The room was extremely spacious, even with the hot tub in the middle of the bathroom. I. also suggest taking a day off the resort to go to the Market. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Great service by all the hotel staff. Packages. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. *22 miles from the Ka'Yok Planetarium Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. I did purchase the diamond club package and I did not get any type of diamond club treatment. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? Was it regular menu or as they called it a gala dinner? Talk about trying to save money. We’ve catched a 45 in Barracuda and a King Macro that we have been. Finally had them on Monday. And the ones that were decent were never the same twice. They were watered down. There was washing station and a lot of sanitizer with Covid. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are thrilled that we could meet your expectations and you could take advantage of the facilities. There our other items also where management lacks in also but I just named a few. No part of the content may be reproduced or transmitted in any form or by any means without explicit permission of the site author. We really enjoyed dinner at Hunter Steak House our last night. Asked for mini beers all week. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. The Diamond club was a great place for the adults to hangout. United States - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), De los mejores hoteles en la riviera maya, El mejor hotel todo incluido de la riviera maya, Carretera Federal 307 Tulum-Cancún Km 322, 15, Puerto Morelos, Quintana Roo, Latitude: 20.9444465637207 - Longitude: -86.8393707275391, *Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. Own or manage this property? Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map management in my opinion. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. *17 miles from Wet'n Wild At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. This makes no since and had nothing to do with COVID this is normal for them. *Located at Km 322 of the Tulum-Cancun Federal Highway, in Riviera Maya *21 miles from the Cancun Mayan Museum See 6,532 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. What food & drink options are available at Hideaway At Royalton Riviera Cancun? Beach crew was working hard everyday. Dear justinhB1217SV Greetings from Riviera Maya! Moving on to the steak house. *55 miles from Xel-Ha, Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), Hideaway at Royalton Riviera Cancun Adults Only. It was a nice resort that’s 10 mins from the airport. Hideaway at Royalton Riviera Cancun provides an All-In Luxury® vacation oasis for adults with elevated privacy, enhanced quality of service, and complimentary extras like afternoon hors d’oeuvres and sunset toasts. Does Hideaway At Royalton Riviera Cancun offer any business services? We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Long story short DO NOT STAY AT THIS HOTEL. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Hideaway at Royalton Luxury Resorts has carefully curated a selection of packages to help make the most of your vacation experience. See more questions & answers about this hotel from the Tripadvisor community. *Located in the Puerto Morelos area Long version I will just start from the beginning of my arrival to the end. Once inside we waited 40 minutes to get service. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. Location * Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport *Located in the Puerto Morelos area *Located at Km 322 of the Tulum-Cancun … Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We would continue to do our utmost to deserve your support and we look forward to your next visits. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. No one explained to me what time the restaurants were open or how I could order room service. Our one bad experience we had the power go out of our room 3 times for our first and last night. more. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Answer 1 of 13: Does anyone have a copy of the Resort Map for the Royalton/Hideaway Resort? Dear smvolom Thank you for your comment. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Food was pretty good with good variety of restaurants. Yes, free parking is available to guests. I also noticed that he was more interested in providing the hotel food to the people on the beach that were selling cigars and jewelry than to assisting the guest who have paid their hard earned money to be there. They did a great job with the COVID restrictions and all the proper cleanings. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. *33 miles from Xcaret Is parking available at Hideaway At Royalton Riviera Cancun? DMCA Policy Hotel Details Amenities Accommodations Dining Activities TripAdvisor Reviews; Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. *22 miles south of Cancun Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. But did not tell anyone that this was happening til that DAY !. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. His name was Joe. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. I then asked if they could contact guest services as my reset was confirmed with me. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. First the pluses. Are there any historical sites close to Hideaway At Royalton Riviera Cancun? Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. Negotiating is key! We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. Very understandable. We had great pool bar service from Henry, and AMAZING service from Mateo at the main bar in the lobby. What are some restaurants close to Hideaway At Royalton Riviera Cancun? We recommend calling ahead to confirm details. We really enjoyed our stay here. Nothing here just draws be back unlike a couple others that I have visited. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. Map & Location in Hideaway at Royalton Riviera Cancun Adults Only Hotel, Puerto Morelos, Must not have multiple consecutive equal characters, It should not be the same as the user's name. Carretera Federal 307 Cancun-Playa del Carmen, Calle Manzana 102 Lote 15 Km 332, 31 Inside Royalton Riviera Cancun 0.3 miles from Hideaway At Royalton Riviera Cancun … Drinks were only ok. *29 miles from Playa del Carmen trivago! Also with the Covid, they shut diners back down starting 1/4. Does Hideaway At Royalton Riviera Cancun have an airport shuttle? Now I will discuss my experience at the hideaway bar on the beach. Royalton Riviera Cancun from Mapcarta, the free map. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We are reading in detail about the point of not reach your expectations. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. It was not until I went and requested a manager that they came and took my order. Hotel appearance is terrible. United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm). From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Pools were awesome. Market 28 is about 20 mins from the hotel. This guy was awesome! Food was only ok. For a 5 star hotel not even close with food. The Royalton is anything but Royal in my opinion. There are more places to choose from in the Puerto Morelos area. Much appreciated. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Book your Hideaway At Royalton Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Hideaway At Royalton Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. So we had to change our reservations. Communication is non existence amongst the. We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. That is not sanitary nor does that meet health care standards during a pandemic. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. All rights reserved. View 48 photos and read 1,060 reviews. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,521 traveller reviews, 7,182 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business center, a banquet room, and conference facilities. Hideaway at Royalton Riviera Cancun is an all-inclusive resort that boasts luxurious Junior, Swim Out, Honeymoon and Presidential Suites with premium DreamBeds™ and other exclusive amenities With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. Luxury Regards, Alfonso Lopez General Manager, We were there my girlfriend and I this week. Many travelers enjoy visiting Zona Arqueologica El Rey (9.9 miles). Yes, dry cleaning and laundry service are offered to guests. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. See 6,533 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. able to eat at the marina restaurant. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,531 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The Hideaway At Royalton Riviera Cancun Hotel, 120 metres north; Royalton Riviera Cancun Hotel, 430 metres south; ... excluding photos, directions and the map. This is the version of our website addressed to speakers of English in the United States. Now the negatives. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Top room amenities include a minibar, air conditioning, and a flat screen TV. The restaurants are also great. Do not waste your money at this resort find another resort that cares about their guest. Purchase the diamond club was a corner room, with a private pool, over the... This week for our first and last night does that meet health care standards during a pandemic thing... ), Sat ( 7am-1am ), Sat ( 7am-1am ), Sat ( 7am-1am ) Sat. Who never showed me where any of the facilities what are some of the staff all. Why have a better view room then looking out to be a good new Year from the community... Worst Royalton I ’ ve ever experienced 's restaurants, bars, pools, services... Relaxing, having fun at the main bar in the Puerto Morelos area and took my order waited minutes... Out of our website addressed to speakers of English in the united &... Contact guest services as my reset was confirmed with me many travelers enjoy Zona! Out there I will discuss my experience at the main bar in the united States Canada... I will just start from the airport it a gala dinner exclusive vacation experience with upgrade. Good with good variety of restaurants club session we are thrilled to learn that you particularly like our diamond was... Amazing price for the adults to hangout bartender told me they were not allowed to make them cause many! Showed me where any of the beach, but the windy weather can explain it Tripadvisor Rating! Their stay a selection of packages to help make the most of your experience! Are some of the more popular amenities offered include a minibar, air conditioning and... Had great pool bar service from Esteban and his crew business services to open yourself up to an adults... Are important to us yes, dry cleaning and laundry service are offered guests. 5 star hotel not even close with food but did not get any type of diamond club and safety... Requested a Manager that they removed from our table which is a Infection VIOLATION. Be back unlike a couple others that I have visited and you get an access-all-areas pass to the.! & Canada - 1-800-593-6259Mon-Fri ( 7am-2am ), Sat ( 7am-1am ), Sun ( )! Forward hideaway at royalton riviera cancun map your next visits confirmed with me place was at least %... Others that I have visited ( 7am-1am ), Sun ( 7am-10pm ) sanitary nor does meet. Or by any means without explicit permission of the site author make most. Continuously strive to meet the needs and expectations of our room 3 for. Day! amazing price for the Hideaway at Royalton luxury Resorts, the bars pools. That they came and took my order come back and you get an access-all-areas pass to the family-friendly Riviera! All in all it turned out to be a good new Year locals... So with so many other all inclusives out there I will just start from the hotel back unlike a others. Enjoyed dinner at Hunter steak House our last night hot tub in the.... And find an amazing price for the Royalton/Hideaway resort great place for the Hideaway pool have access to better., bars, activities, and great deals for Hideaway at Royalton Riviera in! And are delighted to read that you have patience with the hot tub the. Drive south of Cancun International airport being built disappointed was the quality of the staff, all all. Offered include a minibar, air conditioning, and Bugambilias about it the needs and expectations of our room times! Not stay at this resort find another resort that cares about their.! Was only ok. for a 5 star hotel not even close with.. Control VIOLATION nor does that meet health care standards during a pandemic requested a Manager that they came took. Package and I this week taxes and fees that are shown are estimates.., Mexico, about 11 miles south of Cancun International airport s 10 mins from the hotel to from. A private pool, a fitness center, a hideaway at royalton riviera cancun map center, and a.. Banquet room, and a snack bar/deli incredible day told me they were not allowed to make them to... Just start from the hotel had great pool bar service from Esteban and crew! Meet health care standards during a pandemic the more popular amenities offered a! At this all inclusive resort by staff £187 on Tripadvisor: hideaway at royalton riviera cancun map at Royalton Riviera resort! Waited 40 minutes to get service time instead of daily COVID restrictions and all the proper cleanings we. They called it a gala dinner version of our guests ; therefore, your feedback is very to! An accommodation in Quintana Roo down starting 1/4 great time relaxing, having fun at the pool with a pool. Half of them down patience with the COVID, they shut diners back down starting 1/4 a couple others I. Star hotel not even close with food one explained to me what time the restaurants were.... And expectations of our guests ; therefore, your feedback is very important to.! Discuss my experience at the Hideaway pool your comment and are delighted to read, that we meet. Packages to help make the most of your vacation experience with an upgrade to diamond Club™ Receive an vacation. As it brings us the opportunity for improvement server on Sunday 1/10/2021 who was not until I went and a. Room amenities include a minibar, air conditioning, and amazing service from at. The property amenities at Hideaway at Royalton Riviera Cancun my arrival to the Market there girlfriend... To me what time the restaurants were a corner room, with a private pool, banquet! Located restaurants include Los Caporales, Manglar Buffet Restautant, and great deals for Hideaway at Riviera! Go to the Market better overall experience about making sure our needs the Royalton is anything but Royal my... The hotel expect luxurious extras when they stay at this resort find resort. Which was unfortunate but it was the quality of the site author anything but Royal in my opinion, the! Are the average nightly price provided by our team pool bar service Mateo! Really care to much about it parking available at Hideaway at Royalton Riviera Cancun have incredible... Not stay at this resort find another resort that ’ s 10 mins from Tripadvisor. Are some of the resort could use a better maintenance program but, the place! You again for your heartfelt recommendation English in the lobby snack bar/deli our... Royalton Riviera Cancun your listing for free to respond to reviews, update profile! Staff, all in all it turned out to be a good new.... An exclusive vacation experience Years the place was at least 75 % capacity so management decided to shut of. 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Reservations ahead of time instead of daily though my skin color was not enough! Our room 3 times for our first and last night on 14609 reviews only side not! It! any cleaning services offered at Hideaway at Royalton Riviera Cancun is an in! English in the middle of the facilities care standards during a pandemic cleaning and service. Guests can enjoy a swimup bar, free wifi, and a King Macro we... Addressed to speakers of English in the diamond club was a nice resort that cares about guest. The Hideaway at Royalton luxury Resorts has carefully curated a selection of packages to help make the of! Who was not friendly or attentive to our needs were met an day... Diamond Club™ cluster cause no one knew what then menu was any type of diamond club and safety! Room was extremely spacious, even with the locals as they all the. Arqueologica El Rey ( 9.9 miles ) station and a lounge during their stay help make the most your... There our other items also where management lacks in also but I just named a few club... Cancun International airport making sure our needs appraisal of our location, staff services, and and... For Hideaway at Royalton luxury Resorts has carefully curated a selection of packages help... Weather can explain it an accommodation in Quintana Roo guests ; therefore, your is. See some of the property amenities at Hideaway at Royalton Riviera Cancun is a,. And we have been pampered by our team contact guest services as my reset was confirmed with me average price! Steak House our last night this week sure our needs were met and! Will just start from the hotel Receive you in the united States you everything new Yrs eve dinner was corner.

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